Skip to content
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Chepkoech Valentine

Chepkoech Valentine

November 21, 2024

5  out of  5
rating by Chepkoech Valentine
"I don't regret switching to State Farm Insurance. Jeff Bonitatibus has really been of great help.He tries to answer all my questions as much as possible and checks whether everything is running smoothly. I'm glad to be a member and looking forward to enjoying your services. Thank you!"
We responded:
"There’s no better compliment than hearing a great review about our staff, Chepkoech. Thank you for putting your trust in our agency! "
Profile photo of DAVID SHRIVER

DAVID SHRIVER

November 20, 2024

5  out of  5
rating by DAVID SHRIVER
"Christin Blacks State Farm Agency was Great to work with. Jeff who worked with me was so helpful and respectful. I really appreciate him."
We responded:
"Thank you for such a great review and recommendation, David. My team and I strive to provide excellent customer service so I am pleased to hear that you had such a great experience with our agency."
Profile photo of Sharon Keeler

Sharon Keeler

November 18, 2024

5  out of  5
rating by Sharon Keeler
"I worked with Jeff who was very knowledgeable , helpful, and kind. He saved me enough money to make me very happy. I am glad to be back with State Farm."
We responded:
"Sharon, thank you for your wonderful five-star review and kind words about the service we provide. It gives us great pleasure to know that we are providing excellent service to our customers. We appreciate your business."
Profile photo of Joe Guthrie

Joe Guthrie

November 8, 2024

5  out of  5
rating by Joe Guthrie
"Had my roof inspected and they said it needs to be replaced and State Farm they took care of me and they replaced the whole thing 5 stars for them and They replaced it with tear 4 shingles and so now I get a discount too on my premium thank you State Farm."
We responded:
"Joe, we're so glad the process was so smooth for your roof replacement. It’s awesome that you were able to get upgraded shingles and a discount on your premium as well! If you ever need anything else, don’t hesitate to reach out. Thank you for sharing your positive experience!"
Profile photo of Laurie Sadler

Laurie Sadler

October 29, 2024

5  out of  5
rating by Laurie Sadler
"Jeff did an outstanding job of helping me out with my vehicle insurance. He went over and beyond. Very pleasant to work with over the phone."
We responded:
"Thank you for your wonderful review, Laurie! We're thrilled to hear that Jeff provided outstanding service and was able to assist you with your vehicle insurance. It’s great to know you had a pleasant experience working with him. If you need anything else, we’re always here to help!"
Profile photo of Ganesh Kumar

Ganesh Kumar

October 8, 2024

5  out of  5
rating by Ganesh Kumar
"Jeff Bonitatibus Is responsive and very quick in reverting back with estimates and requests."
We responded:
"I'm glad Jeff's prompt service has left a good impression on you! Thanks for leaving our agency a great review, Ganesh!"
Profile photo of Nicole Gray

Nicole Gray

October 2, 2024

5  out of  5
rating by Nicole Gray
"I just switched auto, renters and home owners insurance over to State Farm. Jeff Bonitatibus reached out to me, was very patient & explained everything thoroughly. He’s been very easy to reach & communicate with. Thanks Jeff!"
We responded:
"Thank you so much, Nicole, for your positive review! I’m delighted to hear that Jeff provided you with thorough and patient assistance during your switch to State Farm. Clear communication is key, and it’s great to know that he made the process easy for you."
Profile photo of Lisa Hilyard

Lisa Hilyard

September 20, 2024

5  out of  5
rating by Lisa Hilyard
"Jeff and the group is really great to work with. I would definitely recommend them if you’re looking for a new agency."
We responded:
"Thank you for your wonderful feedback! We’re delighted to hear that you enjoyed working with Jeff and the team. Your recommendation is greatly appreciated, and it means a lot to us, Lisa! If anyone is searching for a new agency, we’re here to help!"
Profile photo of Tristan Burnham

Tristan Burnham

September 18, 2024

5  out of  5
rating by Tristan Burnham
"Jeff at State Farm is so helpful! He helped me find a more affordable insurance for my car and home. He is very responsive and answers any questions I may have! I highly recommend State Farm."
We responded:
"Thank you so much for sharing your experience, Tristan! We're thrilled to hear that Jeff was able to assist you in finding more affordable coverage for your car and home. Providing responsive and helpful service is what we strive for, and it's wonderful to know Jeff has made a positive impact. Your recommendation means a lot to us, and we're here for any questions or support you may need in the future!"
Profile photo of W Rath

W Rath

May 11, 2024

5  out of  5
rating by W Rath
"Super friendly and helpful"
We responded:
"We're thrilled to hear that you found our team super friendly and helpful! Thank you for sharing your experience. If you ever need assistance again, we're here for you!"
Profile photo of Kristen Kissee

Kristen Kissee

April 24, 2024

5  out of  5
rating by Kristen Kissee
"I had a great experience with Jeff today! I called in to see what could be done to lower my auto insurance and Jeff made me aware of a discount that I hadn’t been taking advantage of! He made the change quickly and was super friendly. If you’re looking for excellent customer service, Jeff is your guy!"
We responded:
"Thank you so much for sharing your experience, Kristen! We're thrilled to hear that Jeff provided you with excellent service and was able to help lower your auto insurance by making you aware of a discount you weren't taking advantage of. Jeff is indeed a valuable member of our team, and it's fantastic to know that his friendliness and efficiency made your experience a positive one."
Profile photo of Richard Silva

Richard Silva

January 2, 2024

5  out of  5
rating by Richard Silva
"Christin and her staff are awesome to work with. They are more than competitive in their rates and very responsive in communication. Keep it up!"
We responded:
"Thank you for your kind words, Richard! It's a pleasure working with you, and I'm glad to hear you find our rates competitive and our communication responsive. We appreciate your support, and we'll keep up the great work. If you ever have more questions or need assistance, feel free to reach out."
Profile photo of Andy Panuco

Andy Panuco

November 30, 2023

5  out of  5
rating by Andy Panuco
"Jake made the transition process very easy and simple! Thank you!"
We responded:
"Thank you for sharing, Andy! I'm happy to hear Jake was able to assist you and made the process very easy and simple. We appreciate you and your business! "
Profile photo of Bret Jackson

Bret Jackson

October 24, 2023

5  out of  5
rating by Bret Jackson
"Auto insurance was up for renewal Agent Jeff contacted me with quote for just liability He explained the coverage very He then mentioned that the policy has Roadside Assistance. The monthly installment was about $6 higher Agent Jeff knows how to sell insurance!!! 🥁🥁"
We responded:
"Thanks, Bret for the review! We're glad to hear our team could provide you with a better policy at a competitive rate. Please let us know if you have any questions, we're happy to help. "
Profile photo of Brandon Bulkley

Brandon Bulkley

October 20, 2023

1  out of  5
rating by Brandon Bulkley
"Avoid State Farm and this office at all costs. We lost most of our tree last July during that heavy storm and the only part that is left is hanging over our house! The tree is not savable and when I called to see about it possibly being covered the lady I talked to was dismissive and acted like I was a burden for calling. She even said that the tree falling on our house is a risk they are willing to take! It is really crazy times we are living in. They are there when it is time for us to pay our monthly bill, but not when we really need their help."
We responded:
"Brandon, we are sorry for your frustration and wish we could have done more. Tree and limb removal does have coverage limitations on your policy. You will find this is the case across most homeowners' policies, regardless of the company. We will do our best to explain these limitations ahead of time moving forward. We appreciate you and your business."
Profile photo of B Buffet

B Buffet

September 15, 2023

5  out of  5
rating by B Buffet
"Great gal!"
We responded:
"Thank you for the five stars!"
Profile photo of JoVonda Merrell

JoVonda Merrell

May 17, 2023

5  out of  5
rating by JoVonda Merrell
"The staff at Christin Black are always helpful and experts. They always get things done when they say they will get things done. Thank you all for being amazing. Jake was very helpful today. I could honestly list everyone there!"
We responded:
"Thank you for such a great review and the 5 stars! My team and I strive to provide excellent customer service, so I am pleased to hear that you had such a great experience with our agency."
Profile photo of Nader Shehata

Nader Shehata

May 10, 2023

5  out of  5
rating by Nader Shehata
"Amazing group, very professional and friendly. Highly recommended!"
We responded:
"Nader - Thank you for your 5-star rating!"
Profile photo of james eastland

james eastland

April 26, 2023

5  out of  5
rating by james eastland
"Jake from State Farm insurance is amazing !! He got me the best quote for my car insurance and also renters insurance he has saved me money each month. Thank you so much Jake your awsome 😊"
We responded:
"Thank you so much James for the incredible review of our agency! We appreciate your business and are happy to serve you! "
Profile photo of Emily Barber

Emily Barber

April 20, 2023

5  out of  5
rating by Emily Barber
"Quick, responsive and saving me money 👍👍"
We responded:
"Thank you for the awesome review Emily! My team and I really appreciate it!"
Profile photo of Leeda Saffa

Leeda Saffa

March 30, 2023

5  out of  5
rating by Leeda Saffa
"I have a business insurance with them so far loving them Jeff has always been amazing resolving everything so fast for me and he is great at explaining and listening to me he is definitely the to go person thanks Jeff for everything"
We responded:
"Leeda - Jeff and I really appreciate your 5-stars review and such positive feedback. Thank you so much! "
Profile photo of Nichole Jack

Nichole Jack

March 22, 2023

5  out of  5
rating by Nichole Jack
"Awesome team! Thank you all for all you do to provide quality customer service!"
We responded:
"Thank you Nichole for the incredible review and the 5-stars!"
Profile photo of Rachelle Wallace

Rachelle Wallace

December 16, 2022

5  out of  5
rating by Rachelle Wallace
"I absolutely love, love Christin Black's staff!! Not only do they offer great insurance coverage for myself, as well as several of my family members. They are so professional, nice and understanding. It's not one bad thing I could say. Thank you StateFarm!! Jake, Sarah, and Laurie and team you guys rock!! 💜"
We responded:
"Rachelle, Thank you for your kind words and your wonderful review and recommendation. My team and I really appreciate it!"
Profile photo of Russell Bonitatibus

Russell Bonitatibus

September 13, 2022

5  out of  5
rating by Russell Bonitatibus
"I am very pleased and impressed with the Christin Black State Farm agency, as well as the agents and staff. I receive excellent service, receiving better insurance coverages and have saved money."
We responded:
"Russell, Thank you so much! My team and I strive to provide excellent customer service, so I am pleased to hear that you had such a great experience with our agency and saved money as well."
Profile photo of Tracy Tucker

Tracy Tucker

August 16, 2022

5  out of  5
rating by Tracy Tucker
"Christin and her team are very knowledgeable and helpful. If you’re looking for a local agent to take their time and help you determine which coverage is best for you, call them!"
We responded:
"Hi Tracy, thank you for your wonderful review and 5-star rating. My team and I really appreciate it."