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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Ganesh Kumar

October 8, 2024

5  out of  5
rating by Ganesh Kumar
"Jeff Bonitatibus Is responsive and very quick in reverting back with estimates and requests."
We responded:
"I'm glad Jeff's prompt service has left a good impression on you! Thanks for leaving our agency a great review, Ganesh!"
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Nicole Gray

October 2, 2024

5  out of  5
rating by Nicole Gray
"I just switched auto, renters and home owners insurance over to State Farm. Jeff Bonitatibus reached out to me, was very patient & explained everything thoroughly. He’s been very easy to reach & communicate with. Thanks Jeff!"
We responded:
"Thank you so much, Nicole, for your positive review! I’m delighted to hear that Jeff provided you with thorough and patient assistance during your switch to State Farm. Clear communication is key, and it’s great to know that he made the process easy for you."
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Lisa Hilyard

September 20, 2024

5  out of  5
rating by Lisa Hilyard
"Jeff and the group is really great to work with. I would definitely recommend them if you’re looking for a new agency."
We responded:
"Thank you for your wonderful feedback! We’re delighted to hear that you enjoyed working with Jeff and the team. Your recommendation is greatly appreciated, and it means a lot to us, Lisa! If anyone is searching for a new agency, we’re here to help!"
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Tristan Burnham

September 18, 2024

5  out of  5
rating by Tristan Burnham
"Jeff at State Farm is so helpful! He helped me find a more affordable insurance for my car and home. He is very responsive and answers any questions I may have! I highly recommend State Farm."
We responded:
"Thank you so much for sharing your experience, Tristan! We're thrilled to hear that Jeff was able to assist you in finding more affordable coverage for your car and home. Providing responsive and helpful service is what we strive for, and it's wonderful to know Jeff has made a positive impact. Your recommendation means a lot to us, and we're here for any questions or support you may need in the future!"
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W Rath

May 11, 2024

5  out of  5
rating by W Rath
"Super friendly and helpful"
We responded:
"We're thrilled to hear that you found our team super friendly and helpful! Thank you for sharing your experience. If you ever need assistance again, we're here for you!"
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Kristen Kissee

April 24, 2024

5  out of  5
rating by Kristen Kissee
"I had a great experience with Jeff today! I called in to see what could be done to lower my auto insurance and Jeff made me aware of a discount that I hadn’t been taking advantage of! He made the change quickly and was super friendly. If you’re looking for excellent customer service, Jeff is your guy!"
We responded:
"Thank you so much for sharing your experience, Kristen! We're thrilled to hear that Jeff provided you with excellent service and was able to help lower your auto insurance by making you aware of a discount you weren't taking advantage of. Jeff is indeed a valuable member of our team, and it's fantastic to know that his friendliness and efficiency made your experience a positive one."
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Richard Silva

January 2, 2024

5  out of  5
rating by Richard Silva
"Christin and her staff are awesome to work with. They are more than competitive in their rates and very responsive in communication. Keep it up!"
We responded:
"Thank you for your kind words, Richard! It's a pleasure working with you, and I'm glad to hear you find our rates competitive and our communication responsive. We appreciate your support, and we'll keep up the great work. If you ever have more questions or need assistance, feel free to reach out."
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Andy Panuco

November 30, 2023

5  out of  5
rating by Andy Panuco
"Jake made the transition process very easy and simple! Thank you!"
We responded:
"Thank you for sharing, Andy! I'm happy to hear Jake was able to assist you and made the process very easy and simple. We appreciate you and your business! "
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Bret Jackson

October 24, 2023

5  out of  5
rating by Bret Jackson
"Auto insurance was up for renewal Agent Jeff contacted me with quote for just liability He explained the coverage very He then mentioned that the policy has Roadside Assistance. The monthly installment was about $6 higher Agent Jeff knows how to sell insurance!!! 🥁🥁"
We responded:
"Thanks, Bret for the review! We're glad to hear our team could provide you with a better policy at a competitive rate. Please let us know if you have any questions, we're happy to help. "
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Brandon Bulkley

October 20, 2023

1  out of  5
rating by Brandon Bulkley
"Avoid State Farm and this office at all costs. We lost most of our tree last July during that heavy storm and the only part that is left is hanging over our house! The tree is not savable and when I called to see about it possibly being covered the lady I talked to was dismissive and acted like I was a burden for calling. She even said that the tree falling on our house is a risk they are willing to take! It is really crazy times we are living in. They are there when it is time for us to pay our monthly bill, but not when we really need their help."
We responded:
"Brandon, we are sorry for your frustration and wish we could have done more. Tree and limb removal does have coverage limitations on your policy. You will find this is the case across most homeowners' policies, regardless of the company. We will do our best to explain these limitations ahead of time moving forward. We appreciate you and your business."
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B Buffet

September 15, 2023

5  out of  5
rating by B Buffet
"Great gal!"
We responded:
"Thank you for the five stars!"
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JoVonda Merrell

May 17, 2023

5  out of  5
rating by JoVonda Merrell
"The staff at Christin Black are always helpful and experts. They always get things done when they say they will get things done. Thank you all for being amazing. Jake was very helpful today. I could honestly list everyone there!"
We responded:
"Thank you for such a great review and the 5 stars! My team and I strive to provide excellent customer service, so I am pleased to hear that you had such a great experience with our agency."
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Nader Shehata

May 10, 2023

5  out of  5
rating by Nader Shehata
"Amazing group, very professional and friendly. Highly recommended!"
We responded:
"Nader - Thank you for your 5-star rating!"
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james eastland

April 26, 2023

5  out of  5
rating by james eastland
"Jake from State Farm insurance is amazing !! He got me the best quote for my car insurance and also renters insurance he has saved me money each month. Thank you so much Jake your awsome 😊"
We responded:
"Thank you so much James for the incredible review of our agency! We appreciate your business and are happy to serve you! "
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Emily Barber

April 20, 2023

5  out of  5
rating by Emily Barber
"Quick, responsive and saving me money 👍👍"
We responded:
"Thank you for the awesome review Emily! My team and I really appreciate it!"
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Leeda Saffa

March 30, 2023

5  out of  5
rating by Leeda Saffa
"I have a business insurance with them so far loving them Jeff has always been amazing resolving everything so fast for me and he is great at explaining and listening to me he is definitely the to go person thanks Jeff for everything"
We responded:
"Leeda - Jeff and I really appreciate your 5-stars review and such positive feedback. Thank you so much! "
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Nichole Jack

March 22, 2023

5  out of  5
rating by Nichole Jack
"Awesome team! Thank you all for all you do to provide quality customer service!"
We responded:
"Thank you Nichole for the incredible review and the 5-stars!"
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Rachelle Wallace

December 16, 2022

5  out of  5
rating by Rachelle Wallace
"I absolutely love, love Christin Black's staff!! Not only do they offer great insurance coverage for myself, as well as several of my family members. They are so professional, nice and understanding. It's not one bad thing I could say. Thank you StateFarm!! Jake, Sarah, and Laurie and team you guys rock!! 💜"
We responded:
"Rachelle, Thank you for your kind words and your wonderful review and recommendation. My team and I really appreciate it!"
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Madison Hopkins

November 21, 2022

5  out of  5
rating by Madison Hopkins
"Wonderful customer service! Jake was great, easy to talk with and answered all of my questions with a great price! Highly recommend this team!"
We responded:
"Madison, thank you so much for the 5-star review. Glad to hear you received great customer service. We appreciate your business."
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Russell Bonitatibus

September 13, 2022

5  out of  5
rating by Russell Bonitatibus
"I am very pleased and impressed with the Christin Black State Farm agency, as well as the agents and staff. I receive excellent service, receiving better insurance coverages and have saved money."
We responded:
"Russell, Thank you so much! My team and I strive to provide excellent customer service, so I am pleased to hear that you had such a great experience with our agency and saved money as well."
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Tracy Tucker

August 16, 2022

5  out of  5
rating by Tracy Tucker
"Christin and her team are very knowledgeable and helpful. If you’re looking for a local agent to take their time and help you determine which coverage is best for you, call them!"
We responded:
"Hi Tracy, thank you for your wonderful review and 5-star rating. My team and I really appreciate it."
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Ryan Barefoot

August 4, 2022

5  out of  5
rating by Ryan Barefoot
"Christin and her team are the best of the best. Extremely passionate about what they do, caring and considerate of their customers needs, and extremely knowledgeable as well. Highly recommended!"
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Linda Lawson

March 4, 2022

5  out of  5
rating by Linda Lawson
"Reported a claim and it was handled the very next day in completion - excellent service and very friendly."
We responded:
"Hi Linda- We really appreciate your kind words. Thank you for trusting us with your insurance needs."
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Rachel Pheffer

February 23, 2022

5  out of  5
rating by Rachel Pheffer
"I would never want to leave this agent or a State Farm. They have blessed me with incredible service!"
We responded:
"Hi Rachel- Thank you for such a great review. My team and I strive to provide excellent customer service, so I am pleased to hear that you had such a great experience with our agency."
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Krystal Quillin

February 22, 2022

5  out of  5
rating by Krystal Quillin
"Jake was wonderful to work with and we were able to save $200 per month by making the switch to State Farm!"
We responded:
"Hi Krystal- Thank you for the wonderful review and for taking the time to share your feedback with us. Our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure."